At pickndecore, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free return and refund policy to ensure your peace of mind. Please read the following guidelines carefully to understand your rights and obligations when returning a product.

Eligibility for Returns

• You may return a product within 7 days of receiving it.
• To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
• Certain products, such as custom-made or personalized items, may not be eligible for return unless they are defective or damaged.

Initiation of Return

• To initiate a return, please contact our customer service team at info@pickndecor.in with your order number and reason for return.
• Our customer service team will provide you with instructions on how to return the product and any necessary return authorization documents.

Return Shipping

• You are responsible for the cost of return shipping unless the product is defective or damaged.
• We recommend using a trackable shipping method and insuring the package to ensure its safe return to us.

Inspection & Refund Process

• Once we receive your returned product, our team will inspect it to ensure it meets our return eligibility criteria.
• If the product is approved for return, we will process your refund using the original payment method within 3-4 business days.
• Please note that shipping charges are non-refundable, and any return shipping costs will be deducted from your refund unless the return is due to our error or a defective product.

Exchanges

• If you would like to exchange a product for a different size, color, or style, please contact our customer service team to arrange an exchange.
• Exchanges are subject to product availability and may require additional shipping charges.

Damaged or Defective Products

• If you receive a damaged or defective product, please contact us immediately to report the issue.
• We will arrange for a replacement or refund, including any applicable return shipping costs, as quickly as possible.

Contact Us

If you have any questions or concerns about our Return & Refund Policy, please contact us at info@pickndecor.in  Our customer service team is here to assist you and ensure your shopping experience with us is enjoyable and worry-free.